Case Study: Six Location Credit Union Converted To New Infrastructure and Disaster Recovery Solution
The credit union needed a cohesive plan for the smart implementation of technology
A recent IT audit had revealed some key areas for improvement that caused the credit union to evaluate their information systems environment. Having no dedicated internal IT support staff, the credit union had limited insight into how their technology resources and operational support model compared to other companies of their size. The credit union approached enCompass after internal role transitions created an opportunity to reevaluate the existing IT function of the organization.
Action was required to put the proverbial train back on the tracks. The credit union needed to ensure that members’ resources were best utilized to meet the institution’s long-term strategic and foundational requirements. At the suggestion of enCompass, the company decided to complete the Navigational Assessment and IT Roadmap program to assist the organization in the uncovering of opportunities and to aid in the development of a three year strategic IT roadmap.
Federal compliance was a main concern
Strict security, disaster recovery and business continuity requirements are a reality facing today’s credit unions and financial institutions. The National Credit Union Administration enforces strict guidelines to safeguard member data and to ensure that credit unions can withstand catastrophic disasters without interruption to member services.